A technical problem, an unanswered customer question, a process that has stalled: I want to understand what's holding things up and what will actually help next.
At Amazon, I researched enquiries, explained the findings and documented cases in the CRM. With Fuchsware, I manage my own online retail business, from purchasing through to returns.
Technology is a practical part of that work: setting up Windows, narrowing down faults and getting workstations running. I'd like to build on this experience within a team.
02 / A CLOSER LOOK
One workstation. Many connections.
I see the connections between the things that need to work together every day. Choose an area to see how I approach it.
TECHNOLOGY × EVERYDAY WORKIt starts with a closer look.
Workspace inspiration · AI-generated illustration
WINDOWS & HARDWARE
Narrow it down. Then make changes.
What still works? When did the problem start? I check connections, settings and the latest change before assuming a cause.
My practical foundationWindows 10/11 · Setup · Reinstallation · PC configurations
03 / SELECTED WORK
Experience comes to life when you look more closely.
Three perspectives on my work. From conversations with customers to the organisation behind the scenes.
“The quality of his work consistently far exceeded the requirements.”
Amazon CS Germany SE & Co. KG · Employment reference, 31 January 2024 · English translation
04 / WHAT I BRING
A practical background. A clear direction.
I'm looking for a role where I can help people with technical questions or contribute to digital processes.
I bring experience in customer communication, independent organisation and practical troubleshooting. I want to learn new systems thoroughly and take on responsibility with the right onboarding.
German
Native speaker
English
C1
Turkish
C1
Since 2022
Fuchsware
Independent online retail
2023 – 2024
Amazon
Customer & Seller Support
2018 – 2019
Smart Battery Solutions
Production, quality and basic troubleshooting
In progress
Microsoft Security & Identity
Self-study for SC-900 and SC-300, focusing on security fundamentals and identity and access management with Entra ID.
Exam preparation · Not yet certified
05 / THE NEXT STEP
Aschaffenburg · Rhine-Main
Let's get to know each other.↗
Let's talk about the role, the team, what I can contribute and what I can learn.
